10 redenen om voor het cashless van Tactile te kiezen
Munten/
Jetons
Automatisch refund
Met cashless wordt het resterende saldo automatisch terugbetaald
Live analytics
Live inzicht in de verkoop op je event
Betrouwbaar
Altijd online! Bestending tegen stroom en internet storingen
Duurzaam
Reduceer gemakkelijk plastic met eco-cups en meer
Kosten reductie
Integreer oplossingen en reduceer personeelskosten
Razendsnel
Niet langer wachten op je drankje aan de bar
Beste event ervaring
Maak indruk met de bezoekerservaring
Flexibel betalen
Ondersteunt alle internationale betaal-methoden
Altijd opwaarderen
Geen saldo, geen stress. Waardeer het gelijk en overal op.
Choose your cashless payment system
Discover and compare which cashless payment system from Tactile best suits your event.
High speed register
Super fast, +6 transactions per minute
Hands-free, mounted at the bar
Ideal for busy locations like festival bars
Includes Tactile support team
Easy to use for inexperienced bar staff
Vandal-proof
Own internet and powersupply
Mobile register
Very smooth, +2 transactions per minute
Freedom of movement, suitable for mobile sales
For locations with fewer transactions
Deployable without support
Easy to use for inexperienced bar staff
Extremely vandal-proof
Own internet and power supply
Discover the perfect cashless type for your event
Explore the differences between wristbands and cards below, and find the option that perfectly suits your event and attendees
NFC Wristbands
Personal (non transferable)
Unable to lose
Custom design
Recyclable
Waterproof
NFC Cards
Anonymous (transferable)
Easy to store in your wallet
Custom design
Reusable
Waterproof
1
Super fast cashless payment system
At a festival, everything revolves around partying, not wasting precious time in queues. At Tactile, we understand that like no other! With our advanced Tactile cashless payment system for events, visitors to your event can quickly and contactlessly pay for everything.
No more hassle of searching for a coin sales point or dealing with cash. They can go directly to the bar to order a refreshing drink. This way, you not only increase revenue at your event or festival, but also ensure a happy and satisfied visitor! With Tactile, you hit two birds with one stone.
2
The best event experience with cashless payment
Prior to the event, visitors can easily create their account and add funds, ensuring they are ready to enter the event directly. With our cashless system, visitors can effortlessly make payments at any stand, bar, or merchandise point, without the hassle of physical coins or long queues.
Additionally, our integrated access controls ensure smooth and efficient entry to the event. By seamlessly connecting all these services, visitors can enjoy the event without worries, while the organization has an overview of all transactions and interactions.
3
Always online guarantee
By using cashless payments via wristbands, the risk of payment system failures at the bar is completely eliminated, ensuring events no longer miss out on revenue. The Tactile cashless payment system is resistant to power outages and internet disruptions.
If a power outage or internet interruption occurs, the system continues to function seamlessly. Visitors can continue to enjoy their favorite drinks and make purchases without any inconvenience, while you as the event organizer have the peace of mind that you won't lose any potential revenue
4
Sustainable eco-cup integration
Our cashless service places a strong emphasis on sustainability, as we eliminate the use of single-use plastic coins and streamline the process of collecting eco-cups. By bidding farewell to plastic coins and transitioning to a digital payment system using wristbands and cards,
we significantly reduce the amount of waste generated at our event. This not only simplifies the process for visitors but also enhances efficiency for the organization in collecting and processing the cups in an environmentally friendly manner.
5
Live Insights in Sales and Peak Loads
Get real-time insights into the revenue of your event! With our system, you can not only track transactions per bar in real-time but also monitor peak loads during performances and acts. This enables you to act quickly and manage your inventory accordingly.
Additionally, each vendor gets access to their own dashboard with the same functionalities, allowing them to track sales performance and trends. With this valuable information, you can optimize your operational decisions and provide a seamless and efficient experience.
6
Prevent Fraud and Human Mistakes
The fully digital system minimizes the risk of fraud, both by visitors and staff, as there are no physical coins in circulation. Additionally, the system reduces human interactions, thereby decreasing the chances of human errors and mistakes.
If a power outage or internet interruption occurs, the system continues to function seamlessly. Visitors can continue to enjoy their favorite drinks and make purchases without any inconvenience, while you as the event organizer have the peace of mind that you won't lose any potential revenue
7
Reduce your overhead and save on your staff
Our system is designed to require less staff to keep venues running smoothly. With everything being digital, there is minimal need for staff intervention. Additionally, the fast transaction speed contributes to efficiency,
allowing fewer staff members to assist more visitors. This results in significant cost savings and a smoother experience for both visitors and the organization.
8
Our event payment system supports over 40 payment services
We support over 40 payment services, catering to the needs of all types of visitors, young and old, both domestic and international. If needed, we also provide exchange points where you can convert cash into digital balance.
This way, we ensure a seamless and inclusive experience, allowing everyone to enjoy the event without having to worry about the right payment method.
9
Top-up your balance everywhere, anytime
We recommend visitors to preload funds onto their account prior to the event, ensuring a worry-free start. If you notice during the event that your balance is insufficient, you can easily add funds via the app, browser, or even share money with friends
Phone battery dead? No problem, as we also provide top-up points where you can always add funds to your account. This guarantees a hassle-free experience, allowing you to fully enjoy the event.
10
Automatic refund after the event
At Tactile, we place great value on honesty and transparency, both towards visitors and organizations. We understand that a common frustration is the leftover unused coins that visitors have paid for.
By automatically refunding this balance, it instills trust in the visitor. This trust not only fosters visitor engagement but also increases revenue for the organization.
FAQ
What is cashless payment?
"Cashless" refers to a payment method where transactions are carried out without the use of physical money, such as (festival) tokens, chips, or cash. Instead, cashless payments use digital technologies to process transactions. At Tactile, visitors pay by first loading money onto their account and then using their wristband or payment card to make purchases.
What types of cashless payment are there?
Closed loop: a system that is tied to a specific event or location, where payments can only be made within a closed system, such as a personal wristband or an anonymous payment card.
Open loop: a system where payments are made using existing digital payment methods, such as debit card, credit card, Apple Pay, or Android Pay.
Would you like to learn more about closed or open loop? Read the article here.
How does cashless payment work?
Before and during the event, visitors can top up their balance. This balance is used to pay for products at the event using a personal wristband or an anonymous payment card.
When does the visitor receive their payment wristband or card?
Upon arrival, the visitor receives their personal wristband after validating their ticket (QR code). At events without access control, visitors receive anonymous cards, which are distributed at entry.
How can the visitor top up or check their balance?
This can be done in several ways:
1. After purchasing a ticket, the visitor receives an email with a link to their personal portal, where they can easily add money to their account, for example, via iDEAL.
2. The anonymous card has a QR code that can be easily scanned with a phone. This opens the personal portal, allowing the visitor to quickly top up their account.
3. If an event app is used, the visitor can easily top up their balance, check their credit, and view transactions in their account.
4. At some events where the organization offers cash or card payments as an option, visitors can top up their balance through an event crew member by having their wristband or card scanned and completing the transaction with cash or card.
What if the visitor’s phone battery is dead?
Tactile provides unmanned charging stations where visitors can top up their balance using their bank card. Additionally, there are staffed top-up points where cash payments are supported.
Can the visitor pay with a debit card, credit card, or cash?
Tactile allows payments via debit or credit card at designated top-up points, as well as cash payments through an event crew member.
Can the visitor share their wristband or card with others?
The anonymous card can be easily shared with fellow visitors and is therefore also called a "friend card." The personal wristband, however, cannot be shared due to potential rights attached to it. However, event credit can be easily shared by scanning a QR code.
How does the visitor get their remaining balance refunded?
Depending on agreements with the event organization, Tactile aims to automatically refund the remaining balance within a few days.
What happens if a visitor does not have enough money in their account when placing an order?
In that case, the bar staff cannot complete the transaction. However, the visitor can quickly top up their balance via mobile, avoiding the need to queue again.
Can a visitor view their transactions?
Yes, after logging into their portal, visitors can view all transactions, including top-ups, purchases, and refunds.
What happens if a visitor loses their card or wristband?
The visitor can provide their email address to the event organization, allowing the lost card or wristband to be unlinked and the balance transferred to a new card or wristband.
Are event data shared with third parties?
Your data is safe with us! We never share event data such as visitors and ticket sales with third parties. However, you have full access to your event data in our system and can easily export it to Excel or CSV files.
Is support available at the event?
Depending on the event and customer preferences, Tactile always offers the possibility of on-site support to ensure smooth payment processing. Additionally, digital support is always available for smaller events.
Does the system work with eco-cups?
Yes, Tactile cashless payments support eco-cups. This eliminates the need for separate eco-cup tokens, as all transactions are processed digitally and directly settled with the order.
Does the system work without an internet connection?
Our system can temporarily function without an internet connection. Thanks to an offline mode, payments can continue while the issue is being investigated.