Improved communication for an unforgettable event experience
Engage your attendees in new ways and create interactive moments that elevate your event to new heights. Discover today what Tactile CRM can offer for your event.
Connect
Communicate with your attendees through various channels, including push notifications, emails, and SMS. Reach your audience precisely at the right moment and build a strong connection before, during, and after your event.
Boost your revenue
With targeted campaigns, you can not only increase engagement but also boost revenue. Reach your target audience with relevant offers, encourage purchases, and drive participation in activities.
Targeted segmentation
Segmentation is the key to successful communication. Divide your attendees into specific groups based on card type and behavior at the event, delivering tailored messages that align with their needs and interests.
Sponsorship opportunities
Provide sponsors with the opportunity to connect with your audience through communication and interaction. Foster partnerships that add value to both your attendees and sponsors.
Professional email templates & super easy to customize
With our CRM system, you can easily send invitations via email, SMS, or a notification. Choose from a wide selection of templates and quickly adjust them to your branding.
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Thanks to the real-time preview, you can immediately see how your message will look. We advise you on the right communication style and effective actions for your target audience, ensuring everything runs smoothly.
Schedule & track your notifications and emails
Carefully schedule your notifications and emails to ensure your visitors receive relevant information at the right time. Additionally, you can easily view an overview of all scheduled messages, giving you insight into which notifications and emails are still to be sent. This helps you maintain control over your communication for the best visitor experience.
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Curious if your message resonates with the target audience? Track it easily with delivery & read receipts! This way, you’ll know exactly if the message resonates with your audience or if the timing could be improved!"
Data Hub.
Effortlessly gather data from all your Tactile products in one central location, from ticketing to access control and cashless payments.
Transparent
Gain insights into revenue per bar and sales point, allowing you to make informed decisions to increase profitability.
Real-time
Stay constantly up-to-date with real-time data, enabling you to recognize and seize trends and opportunities immediately.
Export options
Export data for in-depth analysis and insights, uncovering patterns that strengthen your strategies.
Get a grip on your revenue & grow faster
With our dashboard, you gain instant insight into your revenue, allowing you to quickly identify bottlenecks. Whether it’s ticket sales, the performance of food truck vendors, or bar revenue during specific acts, you have everything under control.
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The dashboard enables you to zoom in on detailed data, such as sales per food truck or visitor numbers, or take a broader view by monitoring your total revenue per event or per day. With real-time insights, you can proactively adjust and avoid surprises afterward, ensuring you always stay in control of your revenue.
Your Events and Time Slots,
Easily Organized
Manage your events and sub-events effortlessly from one central dashboard. Handle ticket sales, track visitor numbers, and set access times. Create specific visitor groups to offer tailored programs, ensuring each attendee has a unique experience
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Get instant insight into registrations and available spots per time slot. Boost participation with targeted marketing campaigns and make it easy for visitors to sign up for their favorite activities.
FAQ
How can I collect visitor information with the CRM system?
Yes, this can be done in several ways. You can import data through files with contact details, or when your ticket sales begin, a registration process is set up to collect the necessary information for communication about your event.
Can I automate communication with my visitors?
Yes, our CRM system supports automated emails, SMS messages, and app notifications. You can send reminders for ticket sales, event updates, and follow-ups after the event for sales and marketing purposes, without having to manually send each message.
How secure is my visitors' data?
Our systems meet strict security standards and are fully GDPR-compliant (General Data Protection Regulation). All data is encrypted and can only be accessed by authorized users.
Can I export reports from the dashboard?
Yes, you can export reports from the dashboard in various formats. These reports can be used for internal analysis and evaluations.
Can the system integrate with other tools I use?
Yes, our CRM system and dashboard are the backbone of our service and connect various services such as ticketing, access control, cashless payments, and the app. This makes it easy to manage all your data in one place.
Can I set access levels for my team?
Yes, you can set different access levels for your team. This allows each user to view or edit only the data relevant to their role.
How does the system support us in managing multiple events simultaneously?
Our system can manage multiple events at the same time. You can track and analyze each event separately through individual digital dashboards, while maintaining one central database for all your visitor data.
How does the system help with events at different locations?
You can easily distinguish visitor data by location or time. This is useful for events like festivals, where you want to know which locations are the busiest or which events are the most popular.
What support do you offer for using the CRM system and dashboard?
We offer comprehensive support, including: digital onboarding in our system, customer service for technical questions, and a knowledge base with guides and frequently asked questions.